Shipping policy
Last updated: 4 August 2026
Daytakt is a store operated by Atlantic E-Commerce. We ship to addresses in the United States.
Cost
Standard shipping is free on every order to the United States. There is no minimum. No shipping charge is added at checkout, and there are no handling fees.
Dispatch
Orders are prepared and dispatched within 1 to 3 business days of payment being confirmed. Business days are Monday to Friday, excluding US public holidays. Orders placed at a weekend are dispatched the following week.
Dispatch can take longer during a peak season or an unusually busy week. If your order will take materially longer than three business days to leave us, we email you rather than let you wonder.
Delivery
Standard delivery within the United States takes 8 to 12 days from dispatch. Most orders arrive inside that window; some arrive sooner.
The estimate is an estimate, not a guarantee. Carrier backlogs, weather, and customs clearance can extend it, and none of those are within our control. What we can promise is that every parcel is tracked and that we will help you chase anything that stalls.
Tracking
Every order ships tracked. You receive an email with a tracking number when the parcel leaves us. Tracking information can take 48–72 hours to begin updating after that email — a number that shows nothing on day one is normal and not a sign that something has gone wrong.
Orders that arrive in more than one parcel
An order containing several objects may be split across more than one parcel, each with its own tracking number, and they may not arrive on the same day. There is never an extra charge for this. If one parcel of a split order has not arrived a week after the others, contact us.
Addresses
Please check your address at checkout. We are not able to reroute a parcel once it has been handed to the carrier, and we cannot be responsible for a parcel delivered to an address you gave us incorrectly.
If a parcel is returned to us because the address was wrong or incomplete, we will contact you. You can have it resent — the postage for a second attempt is payable by you — or refunded, less nothing.
We can ship to PO Boxes and to APO/FPO addresses, though delivery to those takes longer than the window above.
Parcels that are lost, stolen or damaged
If tracking shows a parcel as delivered and you do not have it, check with your neighbours and your building's mail room first, then contact us within 7 days of the delivery scan. We will open a claim with the carrier and see it through. Depending on what the carrier finds, we will replace the order or refund it.
If a parcel arrives damaged, photograph the packaging and the item before unpacking further and email us. Damage in transit is our problem to solve, not yours.
Outside the United States
We do not currently ship outside the United States. If you are elsewhere and want something from the shelf, email hello@daytakt.com and we will tell you honestly whether we can help.
Duties and taxes
US orders carry no import duty. Sales tax, where it applies, is calculated and shown at checkout before you pay — there is nothing further to pay on delivery.
Returns
Returns are covered by our Refund & Return Policy: 30 days, no restocking fee, and return postage on us when the item is faulty, damaged or not what you ordered.
Contact
Email: hello@daytakt.com — our full business details are on Contact Information.